Note: If you contacted the ArKaos customer support but haven't received a reply, it may be because your email application or your Internet service provider thinks ArKaos' mail is junk mail. Vous parlez français? Nous aussi! Lorsque vous postez un ticket de support pour demander de l'aide n'hésitez pas à le faire en français, nous vous répondrons également en français. Where to find your software user manual? How to register for a support account? What to do if you don't get an answer? We generally answer most trouble tickets about registration within one business day. Our support team answers your requests during office hours (CET) on week days.Īfter submitting a trouble ticket, please wait for an answer from our support team before sending another support request. Get help registering in this Support Centerĭon't know what to do with the code printed on your CD? Need to generare a new serial number? Concerned about the staus of your license?Ĭan't figure out how to configure your ArKaos software to work with other devices? Need help with monitors setup? Experiencing software crashes? Register for an ArKaos Support Account (free) in order to be able to check the status of your trouble tickets, post replies to our team or create new touble tickets directly from our web interface. You may also check out the ArKaos Users Discussion Forum where questions about configuration with specific third party hardware / software may already have been answered. If you have not found a solution to your problem in the software documentation above, search the Knowledgebase to see if your solution is not already listed there. Check out the ArKaos VJ-DJ dealers page or the ArKaos Pro dealers page. Our dealers are also at your service if you would like to request information in your language, advice on additional hardware or software, solutions or quotes for a particular configuration etc.
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